Shipping and Delivery

How are Items Shipped?

All items are shipped via Door-to-Door Courier using “The Courier Guy” weekdays(Monday to Friday) during office hours 8.00 am -4.30 pm

Upon receipt of payment your purchase will be sent out for delivery. Orders will only be sent out when payment has cleared in the Heart Stuff Bank account. Payments cleared by 8 am will be shipped same day. Payments cleared after 8 am will be shipped the following day.

 

Estimated Delivery Time?

*Regional Centres – Please allow 2-3 working days from date of cleared payment

*Durban, Pietermaritzburg, Cape Town, Johannesburg, Bloemfontein, East London, Port Elizabeth, George, Kimberly, Nelspruit, Pretoria, Stellenbosch.

**Outerlying Areas – 3 -5 working days

** Heart Stuff reserves the right to quote on delivery to outerlying areas and you will receive an email in this regard

What are the Shipping Costs ?                               

Flat rate of :

R50 for Local Areas in Durban

R80 for Regional Centres

R120 for Outerlying / Rural Areas

How Do I Track my Order?

On confirmation of payment you will receive an email containing a tracking number starting with ”TCG”. Your parcel can be tracked at www.thecourierguy.co.za.